Privacy Policy
Last updated: February 15, 2025
This privacy policy applies to GomezTek (“we,” “us,” “our”) and covers our websites gomeztek.com and mesaos.com, as well as our MesaOS restaurant system and any related services. By accessing or using our sites or services, you acknowledge that you have read, understood, and agree to be bound by this policy. If you do not agree, please do not use our sites or services.
Quick links: Who we are · Information we collect · Your rights · Cookies · Contact — Addendums: California · Other U.S. states
1. Who we are
GomezTek is a software development company. MesaOS is our cloud-based restaurant system. We are the data controller for personal data collected through gomeztek.com, mesaos.com, and the MesaOS product.
2. Information we collect
Website (gomeztek.com, mesaos.com): When you visit our sites, we may collect information that your browser sends (e.g. IP address, device type, pages visited, referring URL). We may use cookies or similar technologies for essential operation and analytics.
MesaOS and contact: If you sign up for MesaOS or contact us (e.g. by email or phone), we collect what you provide: name, email, phone number, business details, and any content of your messages. MesaOS account and transaction data are stored to provide and improve the service.
3. How we use your information
We use the information we collect to:
- Provide, operate, and improve our websites and MesaOS
- Respond to your inquiries and support requests
- Send service-related or administrative messages
- Analyze usage and improve our products (e.g. aggregated analytics)
- Comply with law and protect our rights
4. Sharing your information
We do not sell your personal information. We may share data with service providers (e.g. hosting, email, analytics) who act on our instructions and are bound by confidentiality. We may disclose information when required by law or to protect our rights and safety.
5. Data retention and security
We retain your information only as long as needed for the purposes above or as required by law. We use reasonable technical and organizational measures to protect your data; no system is completely secure, and we cannot guarantee absolute security.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal data, or to object to processing and to data portability. To exercise these rights or ask questions, contact us at [email protected]. You may also have the right to lodge a complaint with a supervisory authority. We will respond to valid requests in accordance with applicable law.
7. Third-party links and services
Our sites may contain links to third-party websites, services, or content (e.g. social media, payment processors, or MesaOS integrations). We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to read their privacy policies before providing any personal information. Your use of third-party services is at your own risk.
8. Children
Our sites and services are not directed at children under 16 (or under 13 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at [email protected] and we will take steps to delete it.
9. International transfer
We operate in the United States. Your information may be processed, stored, or transferred in the United States or other countries where our service providers operate. By using our sites or services, you consent to such transfer. Laws in those jurisdictions may differ from your home country; we take steps to protect your data in line with this policy and applicable law.
10. Cookies and similar technologies
Our sites may use cookies and similar technologies (e.g. local storage) for essential functionality and to understand how the sites are used. You can adjust your browser settings to limit or block cookies; some features may not work if you disable them. See the “Information we collect” section above for more detail.
11. Limitation of liability and disclaimer
To the maximum extent permitted by applicable law, GomezTek and its affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of data, profits, or business opportunity) arising from or related to your use of our sites or services, or this privacy policy. Our sites and services are provided “as is” and “as available” without warranties of any kind, express or implied. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability; in those jurisdictions, our liability will be limited to the greatest extent permitted by law.
12. Changes to this policy
We may update this privacy policy from time to time at our discretion. We will post the updated version on this page and update the “Last updated” date. Where required by law or where changes are material, we may notify you by email or through our services. Your continued use of our sites or services after the revised policy is posted constitutes your acceptance of the updated policy. If you do not agree to the updated policy, you should stop using our sites and services.
13. Contact
For privacy-related questions, requests, or complaints: [email protected], or call (562) 270-6101. We will respond within a reasonable time as required by applicable law.
Addendum A — United States (California)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, may provide you with additional rights regarding your personal information.
Categories of personal information we collect: identifiers (e.g. name, email, phone, IP address); commercial information (e.g. transaction history if you use MesaOS); internet or network activity (e.g. browsing on our sites); and inferences we may draw from the above. We collect these as described in Section 2 above.
Purpose: We use this information for the purposes described in Section 3. We do not sell or share personal information for cross-context behavioral advertising as defined under California law. We may share information with service providers who process it on our behalf under contract.
Your California rights: You may have the right to know what personal information we have collected, to delete it, to correct it, to limit use of sensitive personal information, and to not be discriminated against for exercising these rights. To submit a request, contact us at [email protected] or (562) 270-6101. We will verify your identity and respond as required by law. You may designate an authorized agent; we may require proof of authorization. California residents may also have the right to opt out of “sales” or “sharing” of personal information—we do not sell or share personal information for cross-context behavioral advertising.
Addendum B — Other U.S. states
Residents of certain other U.S. states (e.g. Virginia, Colorado, Connecticut, Utah, Texas) may have additional rights under applicable state privacy laws, such as the right to access, correct, delete, or port personal data, or to opt out of certain processing (e.g. targeted advertising, sale of data). We do not sell personal information. To exercise any applicable state-law rights, contact us at [email protected] or (562) 270-6101. We will process requests in accordance with the applicable state law.